windows update kb5101684 is causing my playstation remote play to show a frozen screen

Question

this is what is it causing and windows is saying i can uninstall the update what do i do

Answer 1

Hi, good day!

Microsoft has begun implementing and releasing Optional preview updates that are typically released on the 3rd or 4th week of every month. These updates allow admins to test the patch before its mandatory launch on Patch Tuesday (2nd week of the month). If you are not experiencing any issues with your system, there is no need to install the KB5101684 preview update.

I recommend reporting the issue via Feedback Hub app to notify Microsoft.

https://support.microsoft.com/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

Please try to uninstall the recent KB5101684 preview update.

https://support.microsoft.com/windows/how-to-uninstall-a-windows-update-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0

If this fixes the issue, please try to temporarily pause updates to prevent it from reinstalling.

Open Settings > Windows Update > Pause updates > Pause for 1 week

To prevent optional preview updates from appearing and installing in the future, press Start > Settings > Windows Update. Toggle off "Get the latest updates as soon as they're available" option. Restart your computer.

I look forward to your update and am willing to collaborate with you until we resolve the issue. Keep me posted by clicking "Add comments" below.