Unable to access word and powerpoint

Question

Unable to access word and powerpoint

Moarabi,Koketso Boipelo 0

My word and powerpoint slides do not open. They provide that note how do i fix that so that im able to be able to access my word and powerpoint slides?

EmilyS726 255.9K Reputation points Independent Advisor

2026-08-03T20:04:38.9666667+00:00

Hello,

When you said "they provide that 'note," what note is that? Please share the error message or a screenshot if easier.
Ankit shukla 0 Reputation points

2026-08-03T20:05:57.41+00:00

Yes you have buy the subscription from microsoft or else you can check your software update

3 answers

Your answer

EmilyS726 255.9K Reputation points Independent Advisor

2026-08-03T20:04:38.9666667+00:00

Hello,

When you said "they provide that 'note," what note is that? Please share the error message or a screenshot if easier.
Ankit shukla 0 Reputation points

2026-08-03T20:05:57.41+00:00

Yes you have buy the subscription from microsoft or else you can check your software update

Answer 1

Ankit shukla 0

If your Word and PowerPoint files are not opening and you’re seeing a note or error message, please share the exact message or a screenshot. Common fixes include restarting the app, repairing Microsoft Office, signing back into your Microsoft account, or updating Office. Once I know the exact error, I can provide the appropriate solution

0 comments

Answer 2

Ankit shukla 0

Make sure you have buy the subscription from microsoft or else you can check your software update

0 comments

Answer 3

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