Help! The right arrow key on my windows laptop just won't work. What do I do?

Question

Help! The right arrow key on my windows laptop just won't work. What do I do?

Sameer 0

When I press down the right arrow key, it just doesn't do anything. The thing is, if I go remap a different key to it, it does work. The other arrow keys are fine too, it's just this one.

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Answer 1

DaveM121 916.6K Independent Advisor

Hi Sameer,

1

Open Command Prompt, then paste in this command and press Enter:

msdt.exe -id KeyboardDiagnostic

Run that Keyboard Troubleshooter to see if that can solve the problem.

2

If that does not resolve this for you

Open Device Manager

Expand the Keyboards section

Right click your keyboard and choose 'Uninstall'

Then restart your PC

3

If the problem is still not resolved:

Bring up the on-screen keyboard, is that key working correctly on that keyboard?

Connect another external keyboard to your system, is that key working correctly on that keyboard?

Sameer 0 Reputation points

2026-08-04T10:12:29.8966667+00:00

I don't have an external keyboard to test, but it does work on the on-screen keyboard. The problem is that I'm trying to use my physical keyboard to type, as it's just more natural. Do you have any idea what I could do to help with my physical key?
Sameer 0 Reputation points

2026-08-04T10:13:14.7233333+00:00

(oops commented twice lol)
DaveM121 916.6K Reputation points Independent Advisor

2026-08-04T10:14:43.7766667+00:00

Is that an internal keyboard on a laptop or external keyboard?

If that is a laptop keyboard, what is the make and exact model number of your laptop, or if that is an external keyboard, what is the make and model number of your keyboard.