Rewards suspended

Question

Hello Microsoft Rewards Team, My Microsoft Rewards account has been suspended. I believe this may be an error and would appreciate a review of my account. I have not intentionally violated the Microsoft Rewards rules. Please let me know the reason for the suspension and whether my account can be reinstated. Thank you.

Answer 1

If a Microsoft Rewards account is suspended, the review and reinstatement decision must be handled by Microsoft Rewards Support.

Common policy reasons for Rewards suspension include:

• Using multiple user accounts
• Providing inaccurate account information
• Using a VPN, proxy, bot, macro, mobile emulator, or other automated methods to earn points
• Trying to earn points from more than one country in the same day
• Redeeming points outside the country where they were earned

If the suspension was a mistake, submit an appeal to Microsoft Rewards Support here: https://rewards.bing.com/support

If the account is locked at Microsoft account sign-in, try unlocking it by signing in at https://account.microsoft.com to request a security code. Any phone number that can receive text messages can be used; it does not need to be linked to the account.

If the sign-in page does not show the Next option, use the aka.ms/ link shown in that window and follow the account reinstatement instructions. After submission, a Microsoft Online Safety support agent reviews the request and responds by email. Do not submit multiple requests, because that can slow the response.

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• Microsoft Rewards Account Suspended Without Any Violation - Microsoft Q&A Hello Microsoft Support, My Microsoft Rewards account has been suspended, and I would like to request a review of this decision. I believe the suspension may have been made in error. I have only used one Microsoft account, and I have not used any VPN, proxy service, automation tools, bots, macros, or any method that violates the Microsoft Services Agreement. I also have not created multiple Rewards accounts or provided false account information. When I access Microsoft Rewards, I only see a suspension notice and cannot find any clear explanation regarding the specific violation that led to this action. I kindly ask your team to manually review my account and provide more information about the reason for the suspension. If this is a mistake, I would greatly appreciate having my Microsoft Rewards account restored. Thank you for your time and assistance. I look forward to your response. Best regards.