Policy violated: Abuse of our Platform and Services Actions taken: Your user account has been suspended due to the violation.

Larry Nicholson 0 Reputation points
2026-08-04T11:48:08.03+00:00

While using Microsoft Copilot, I started receiving emails from Microsoft Digital Safety indicating that I was in Violation of a Policy associated with the Terms of Conduct, however, I do not know what I was doing wrong and would like assistance so I'm aware how I was in violation so I can remain compliant while using Microsoft Copilot and other services. In addition to receiving the notification, I received over 600 identical email messages within a 45 minute span. I don't know why I was getting a new email about every 4-6 seconds for the same notification. Since I did not notice the first email, I do not know what initially caused the first notification.

Microsoft Copilot | Windows Copilot | App

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  1. Larry Nicholson 0 Reputation points
    2026-08-06T19:24:45.29+00:00

    Attached one of emails I received. They are all identical.

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  2. Carl-L 19,250 Reputation points Microsoft External Staff Moderator
    2026-08-05T06:17:48.1+00:00

    Hello Larry Nicholson,

    Welcome to Microsoft Q&A forum.

    Before we proceed, may I have an example of the emails you are receiving to check for you? Please remember to remove all personal information before posting.

    I'm waiting for your reply.

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