a vcenter management server offline and consume storage

Question

a vcenter management server offline and consume storage

Dean Leong 0

There is a VM in my Azure VMWare, named "TNT59-VCENTER_upgrade_backup" , it is consuming about 2.5TB of data on disk. I don;t have access to delete so what can i do ? looks like it support engineer left it on my AVS and did not delete last time ?

Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-04T17:56:42.5333333+00:00

Hey there, Dean Leong

I don't have access to delete so what can i do?

Posting here is a correct move. You are receiving Priority Community Support (CPS), which means a Microsoft external staff moderator is able to create a support request on your behalf.

Normally, if this is something that a support engineer has created, or you have no permissions to delete it and you are the only administrator on your tenant, then reaching out and creating a support request would be the recommended approach. However, with your support plan, it requires you to post in the community.

You can go back to your support request history through the help and support blade here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

You can click onto the request to open the request details. You may be able to re-open the support request and ask the engineer if they can remove the v-centre.

Hope this helps,
Nathan
Anusree Nashetty 6,715 Reputation points Microsoft External Staff Moderator

2026-08-05T02:53:07.6033333+00:00

Hello @Dean Leong

Thank you for posting your query here.

I have shared a link in private chat, please use it to submit a support request to troubleshoot your issue.
Dean Leong 0 Reputation points

2026-08-05T14:49:51.56+00:00

It doesn't allowed me to create support request, are you to create on my behalf ?
Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-05T20:09:00.81+00:00

Hey there, Dean Leong

Are you using the link they have provided inside the private message to you?

Thanks,
Nathan
Dean Leong 0 Reputation points

2026-08-06T05:15:31.2633333+00:00

Hi Nathan,

yes i followed the link from private chat.

see my screenshots, below, the links on my URL bar and the what i see on the webpage.
Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-07T10:13:10.5666667+00:00

Hey there, Dean Leong

I am hoping that @Anusree Nashetty or another Microsoft External staff moderator is able to come and help then. I have escalated this thread as it is a PCS thread.

Thanks,
Nathan

Your answer

Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-04T17:56:42.5333333+00:00

Hey there, Dean Leong

I don't have access to delete so what can i do?

Posting here is a correct move. You are receiving Priority Community Support (CPS), which means a Microsoft external staff moderator is able to create a support request on your behalf.

Normally, if this is something that a support engineer has created, or you have no permissions to delete it and you are the only administrator on your tenant, then reaching out and creating a support request would be the recommended approach. However, with your support plan, it requires you to post in the community.

You can go back to your support request history through the help and support blade here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

You can click onto the request to open the request details. You may be able to re-open the support request and ask the engineer if they can remove the v-centre.

Hope this helps,
Nathan
Anusree Nashetty 6,715 Reputation points Microsoft External Staff Moderator

2026-08-05T02:53:07.6033333+00:00

Hello @Dean Leong

Thank you for posting your query here.

I have shared a link in private chat, please use it to submit a support request to troubleshoot your issue.
Dean Leong 0 Reputation points

2026-08-05T14:49:51.56+00:00

It doesn't allowed me to create support request, are you to create on my behalf ?
Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-05T20:09:00.81+00:00

Hey there, Dean Leong

Are you using the link they have provided inside the private message to you?

Thanks,
Nathan
Dean Leong 0 Reputation points

2026-08-06T05:15:31.2633333+00:00

Hi Nathan,

yes i followed the link from private chat.

see my screenshots, below, the links on my URL bar and the what i see on the webpage.
Nathan Roberts (SN) 13,111 Reputation points Student Ambassador Volunteer Moderator

2026-08-07T10:13:10.5666667+00:00

Hey there, Dean Leong

I am hoping that @Anusree Nashetty or another Microsoft External staff moderator is able to come and help then. I have escalated this thread as it is a PCS thread.

Thanks,
Nathan