Transfer of subscription after bereavement

Question

My husband passed away and I would like to check the subscription that we are currently paying for (£104.99 per year) and if the contact details can be set up in my name. His email has now been closed. thank you

Answer 1

Hello, good day and thanks for your question. I understand that you are checking with regards to transferring the subscription from one account to another.

Kindly take note that a Microsoft 365 subscription cannot be transferred from one account to another.

Please see the links below as a reference as well.

https://support.microsoft.com/en-us/accounts-billing/subscriptions/transfer-a-microsoft-365-subscription-to-another-account

https://support.microsoft.com/en-us/accounts-billing/manage/accessing-outlook-com-onedrive-and-other-microsoft-services-when-someone-has-died - Please see "If you have access to the account" and "If you do not have access to the account".

Answer 2

where is the answer to my previous question?