family 365 renewal not showing on laptop. online says active on laptop says expiring

Mario Avila 0 Reputation points
2026-08-04T14:26:54.59+00:00

family 365 renewal not showing on laptop. online says active on laptop says expiring. i have restarted laptop several times does not show active. i AM SHARING FAMILY WITH 2 OTHER PEOPLE. I Dont want a glitch to suspend them

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. DaveM121 917.3K Reputation points Independent Advisor
    2026-08-04T15:01:08.54+00:00

    1

    Open Word.

    At the top right of Word, log out of Office.

    Restart (not shut down) your PC, then log back into Office, is your subscription then recognized correctly.

    2

    If not, log into your Microsoft account on this link, check the expiry date listed on your subscription, is that listed correctly.

    https://account.microsoft.com/services/

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