How to speak to a person for many issues

Question

Multiple issues with my account, with hotmail and storage. I need to speak with a person to help with multiple problems.

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Moved to Microsoft 365 and Office | Subscription, account, billing | Other | Other

Answer 1

Hi Latasha Butler

I understand that you are experiencing several issues involving your Microsoft account, Hotmail, and storage, and that you would prefer to speak directly with a support agent.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

To contact Microsoft Support:

• Go to Contact Us: https://support.microsoft.com/en-us/contactus
• Click Show expanded list of products
• Select Outlook > Get Home support
• Type Outlook live chat in the search box, then select Get Help > Contact Support
• If you can’t sign in to the affected account, sign in with a different Microsoft account to access support options
• Under Products & Services, select Other Products > Outlook, then choose Chat with a support agent via web browser

I hope you are able to reach the appropriate support team and get all the issues reviewed.

Thank you for your understanding. 

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