I can't find the login options for asphalt 8 airborne

Question

Hello Microsoft Support,

I'm having an issue with Asphalt 8 on my Windows PC.

The game does not show any option to sign in with my Microsoft account. Because of this, I cannot log into my account or access my saved progress.

I've already tried reinstalling the game and checking for updates, but the login option still doesn't appear.

Could you please let me know:

• Is the Microsoft/Xbox login option supposed to be available in the current version of Asphalt 8 on Windows?
• If so, how can I restore or enable it?
• If it has been removed, is there any way to access my previous progress?

Thank you for your assistance.

Answer 1

Hi Jeremiah Odebde,

Based on your description, it appears that the current Windows version of Asphalt 8 may not be displaying a Microsoft/Xbox sign-in option. Since the game is developed and managed by Gameloft, available account and cloud-save features can vary depending on the version of the game.

As a first step, check the in-game Settings, Profile, or Account section to see whether an alternative sign-in or cloud-save option is available. If your progress was previously linked to a game account, signing in through the available account service may restore your data.

If no sign-in option is available, the best next step is to contact Gameloft Support as they can verify whether your game data is still associated with an account and advise on available recovery options.

I hope this helps point you in the right direction. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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