I need to register excel but the registration screen is not in English

Question

opening excel for the first time I need to register it but the text is not in english and I cannot tell what to do

Answer 1

Hi Mike,

I'm sorry to hear you are stuck on a screen you cannot read, that must be quite confusing when you are just trying to get Excel running. To help me identify what the screen is actually asking for, could you please clarify what you mean by "register Excel"? For example, does it appear to be asking you to:

• Sign in with a Microsoft account
• Enter a product key
• Activate Microsoft 365 or Office
• Accept a license agreement
• Register personal details
• Start or purchase a subscription

If possible, please attach a screenshot of the non-English screen. Before posting it publicly, hide any email address, product key, order number, QR code, or other personal information.

Please also confirm:

1. What language appears on the screen, if recognizable?
2. Where did you obtain Excel, such as Microsoft, the Microsoft Store, Apple App Store, an employer, or another seller?
3. Is this Microsoft 365, a one-time Office purchase, or a preinstalled copy?
4. Can you close the screen and access Excel, or does the screen prevent Excel from opening?

These details will help determine whether the screen is for activation, account sign-in, licensing, initial setup, or something unrelated. For safety, please do not enter payment information or a product key until the screen has been identified. Thank you for your patience and understanding. Looking forward to your reply.

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