#CREDIT CARD CHARGE

Verna Felton 0 Reputation points
2026-08-04T19:47:47.25+00:00

Why are you charging both of my credit cards for a MIRCOSOFT subscription?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
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  1. paulr0511 47,660 Reputation points Independent Advisor
    2026-08-04T20:23:42.54+00:00

    Hello, good day and thanks for your question. Sorry to know on what happened. Please see the link below to check on what is the exact related billing charge for.

    https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

    If there is no other order or subscription that is present on your account this means that the payment method or the card that you are using got caught somewhere from the last time that you have used it and this has caused an unauthorized charge and in this case it is best to reach out to the bank to block and replace your card to avoid additional or future unwanted charge/s. It is also a good measure to temporarily lock it from the bank's website or the bank's mobile app as soon as possible and request for a refund from the bank from the fraudulent charge that happened.

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