Nord VPN. How can I stop this program from interfering with Edge?

Question

Since I started using NordVPN it is interfering with when I start Edge. It doesn't open on the Edge screen and then takes up to 5 minutes to finally get to the article I'm looking for. I am very seriously thinking of getting rid of Nord.

Answer 1

Welcome Glyn Parry,

I understand how frustrating it can be Thanks for reaching out to Microsoft Q&A Forum. I understand that after installing NordVPN, Microsoft Edge takes a long time to open and does not load webpages correctly until several minutes later. 

Before proceeding, could you please clarify:  

• Does the delay happen only when NordVPN is connected, or even when NordVPN is disconnected? 
• Are you using any NordVPN browser extensions in Microsoft Edge? 

In the meantime, you can try these steps below to troubleshoot the issue:  

Option 1: Disable NordVPN Threat Protection features temporarily  

• Open NordVPN 
• Go to Settings 
• Turn off Threat Protection Pro or Threat Protection 
• Restart Edge and test 

Option 2: Disable VPN at startup  

• Open NordVPN Settings 
• Turn off Auto-connect 
• Restart Windows and test Edge before connecting to the VPN 

Option 3: Test Edge without extensions  

• Press Windows + R 
• Run: msedge --disable-extensions 
• Check whether Edge opens normally 

Option 4: Clear Edge networking data  

• Open Edge Settings 
• Go to Privacy, search, and services 
• Clear browsing data and cached files 
• Restart Edge 

Option 5: Update both applications  

• Install the latest version of Microsoft Edge 
• Install the latest version of NordVPN 
• Restart the PC after updating 

I hope the steps above help you deal with your issue.  

---

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

Answer 2

The information that you gave me has allowed me to find the problem and I have been able fix it. Thank you very much. Glyn