Outlook 365 (Classic)

Kevin Pierce 0 Reputation points
2026-08-05T02:09:42.4066667+00:00

I have successfully installed my backup emails to my new computer. I can not receive new emails. Even after pressing the F9 key. Help please

Microsoft 365 and Office | Other
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  1. SD - IA 175.8K Reputation points Independent Advisor
    2026-08-05T02:49:54.67+00:00

    Hi,

    I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.

    Please open Outlook > Send/Receive tab> Click the Show Progress button.

    May I know what error do you get? Please share a screenshot of the same, so that I can work with you with the next steps.

    I look forward to hearing from you to get the results of the troubleshooting.

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