is there software or driver's i need to run my camera....microsoft c amera

Question

is there any thing i can do and i see that the must dont offer them cause do not see nothing like thyat

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

1

May I please know the make and model of your device?

Type msinfo in the search bar on the taskbar and click Enter.

Post a screenshot of the resulting dialog box.

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2

When was the last time you were able to use the camera on your device?

Open Device Manager (press Windows key + X).

Expand the arrow next to Cameras.

Post a screenshot of the page showing the camera driver installed.

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3

Do you get any error code or message when launching the Windows Camera app on your device?

Share the error message here for reference.

Note -

• If your device has a built-in privacy shutter, make sure it is open. You can refer to the documentation or manual to find where the shutter is located.
• If you have a camera On or Off button on a function key, make sure it is turned ON. You may see a camera icon on the function keys (F1 - F12).
• Also, ensure that camera permissions are enabled in the Privacy & Security > Camera section of Settings.