Agentic AI Business Solutions Architect Expert Certification Prerequisites

Question

May I ask whether holding a Microsoft Dynamics 365 Associate certification would make me eligible to earn the Microsoft Certified: Agentic AI Business Solutions Architect Expert certification after passing AB-100, or is passing AB-250 now a mandatory requirement?

Answer 1

You need to hold an active associate certification from this list https://learn.microsoft.com/credentials/certifications/agentic-ai-business-solutions-architect

• MB-280, Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate (retiring 7/31/2026)
• PL-200, Microsoft Certified: Power Platform Functional Consultant Associate (retiring 8/31/2026)
• MB-330, Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (retiring 12/31/2026)
• PL-400, Microsoft Certified: Power Platform Developer Associate
• MB-230, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
• MB-310, Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
• MB-500, Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate
• MB-800, Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate
• MB-820, Microsoft Certified: Dynamics 365 Business Central Developer Associate
• AI-300, Microsoft Certified: Machine Learning Operations Engineer Associate
• AI-103, Microsoft Certified: Azure AI Apps and Agents Developer Associate
• AB-620, Microsoft Certified: AI Agent Builder Associate
• AB-210, Microsoft Certified: Dynamics 365 Sales AI Consultant Associate
• AB-410, Microsoft Certified: Intelligent Applications Builder Associate (releasing 7/30/2026)
• AB-250, Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate (releasing 7/30/2026)

Answer 2

Passing AB-100 alone is not enough. To earn the Microsoft Certified: Agentic AI Business Solutions Architect Expert certification, a prerequisite certification is also required.

A Microsoft Dynamics 365 Associate certification can make a candidate eligible, as long as it is one of the listed prerequisite certifications. The documented prerequisite options include these Dynamics 365 associate-level certifications:

• Dynamics 365 Customer Experience Analyst Associate
• Dynamics 365 Customer Service Functional Consultant Associate
• Dynamics 365 Field Service Functional Consultant Associate
• Dynamics 365 Finance Functional Consultant Associate
• Dynamics 365 Supply Chain Management Functional Consultant Associate
• Dynamics 365: Finance and Operations Apps Developer Associate
• Dynamics 365 Business Central Developer Associate
• Dynamics 365 Business Central Functional Consultant Associate

The documented prerequisite list also includes several non-Dynamics certifications, such as Power Platform, Power Automate RPA Developer Associate, and Azure AI Engineer Associate.

AB-250 is not stated as a mandatory prerequisite for earning the Agentic AI Business Solutions Architect Expert certification in the provided material.

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References:

• How to get AB-100 certification - Microsoft Q&A I have passed the AB-100 exam but did not get the certification. Does someone know why?
• Passed Agentic AI Business Solutions Architect (Exam AB‑100) but certificate has not appeared in my Microsoft certification dashboard - Microsoft Q&A Dear Microsoft Certification Support Team,
• June 2026 announcements