My initials show up in teams meeting.

Question

I would like to have my initials show up when I am in a meeting in teams. Right now when I am in a meeting and I am using audio only I have a black screen.

Answer 1

Hi Mike,

When your camera is turned off in a Microsoft Teams meeting, Teams should normally display either your profile picture or your initials. If you are currently seeing a black screen instead, this may indicate a profile image or synchronization issue.

To have your initials appear during meetings:

1. Open Microsoft Teams.
2. Select your profile picture or initials in the upper-right corner.
3. Open your profile settings.
4. If a profile picture is assigned, select Remove picture. Teams will then automatically display your initials instead of a photo.

If you continue to see a black screen after removing the profile picture, please try the following:

• Sign out of Teams and sign back in.
• Ensure Teams is updated to the latest version.
• Clear the Teams cache (https://learn.microsoft.com/troubleshoot/microsoftteams/teams-administration/clear-teams-cache)
• Test whether the same behavior occurs in both the Teams desktop application and Teams on the web.

Here’s a resource that provides more insight: Change your profile picture in Microsoft Teams

I hope this information is useful. Additionally, as other users have raised similar concerns and may not be aware of where to share their feedback, I hope this response helps clarify the situation and suggests a potential next step. Highlighting this information can make it more visible to others in the community who may be facing the same issue, making it easier for them to find guidance and contribute their feedback as well. 

Thank you again for your time and for raising this important usability concern. If you have any further questions or need additional assistance, please don’t hesitate to reach out. 

I look forward to your thoughts on this. 

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