AZ-900 should appear in the Microsoft Learn profile under Credentials or in the Certification Dashboard.
Try this:
- Open the Learn profile and select Credentials in the left column.
- Open the Certifications tab.
- Select View certification details on the AZ-900 certification record.
- Use the certificate view or print/download option from there.
A transcript is also available from the Learn profile:
- Open the Learn profile.
- Select Transcript in the left column.
- From the Certification Dashboard transcript area, View Transcript can be used to email, download PDF, or share the transcript.
If the certificate is missing:
- Exam results can take up to 24 hours to appear in the Learn profile’s Certifications tab.
- Confirm the correct Learn profile is being used. If multiple Microsoft accounts were used, sign in with the other account that may have been used to register for the exam.
- If the certification requires multiple exams, the certificate is available only after the final required exam is passed. For AZ-900, check that the certification record is present under Credentials.
- If it still does not appear, contact Microsoft Credentials Support.