error that prevent me from working perfectly on my Microsoft windows

SirAlex 0 Reputation points
2026-08-05T14:35:01.5166667+00:00

words literally run into an error that is preventing it from working correctly

Microsoft 365 and Office | Word | For home | Windows
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  1. Stefan Blom 347.5K Reputation points MVP Volunteer Moderator
    2026-08-05T16:16:17.91+00:00

    If you are seeing an option to Repair Now, you may already know that it often fails to work.

    Instead, exit all of your Office apps and run an Online Repair; see https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .

    Before you begin, make sure that you can access your account at https://account.microsoft.com/services and that Office is associated with it, so that you can reinstall (which is usually the final step of an Online Repair).

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  2. Ferdinand Nanalig 32,120 Reputation points Independent Advisor
    2026-08-05T15:08:25.35+00:00

    Hi! Let me help you.

    May I please know the exact error message that you are seeing on your screen?

    Thanks!

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  3. AI answer

    2026-08-05T14:35:22.3666667+00:00

    Try these steps in order:

    1. Update Office
      • Open Word or any Office app.
      • Go to File > Account.
      • Under Product Information, select Update Options > Update Now.
      • If Update Now is missing, select Enable Updates first, then Update Now.
    2. Start Word in Safe Mode
      • Open Run.
      • Type winword /safe and press Enter.
      • If Word opens in Safe Mode, the issue is likely caused by an add-in.
    3. Disable add-ins
      • In Word Safe Mode, go to File > Options > Add-Ins.
      • In the Manage list, select Word Add-ins or COM Add-ins, then select Go.
      • Clear one add-in at a time and select OK.
      • Older add-ins such as Abbyy FineReader, PowerWord, and Dragon Naturally Speaking are known to cause problems.
    4. Run an Online Repair
      • In Windows, go to Settings > Apps > Installed apps.
      • Find Microsoft Office, select the three dots, then Modify.
      • Choose Online Repair and then Repair.
    5. If Word still fails after Safe Mode and repair
      • Repair or reinstall Office.
      • Also make sure the latest device drivers are installed on the PC.

    For Office 2013 on Windows 10 specifically, this error was fixed in the October product update 15.0.4763, so updating Office is especially important.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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