I have completed ai skills fest and but not received any exam voucher but it showing in credly like you earned an badge

Question

Hello, I successfully completed the Microsoft AI Skills Fest 2026 and claimed my official completion badge. However, I cannot find the separate email containing my Pearson VUE exam voucher code.Here is my public Credly badge link as proof of completion: [https://www.credly.com/earner/dashboard]Could a support moderator please look up my account details in a private message and resend my voucher code? Thank you.

Answer 1

Have a look at:

The Skills Hub Blog

Some learners who may qualify for the AI Skills Fest free exam voucher and Credly badge are still waiting to receive them. You qualify if you:

• Registered for AI Skills Fest.
• Completed an eligible featured skilling playlist during the event window.
• Submitted your claim within the required time frame

Our team is reviewing each case individually. One common reason for missing voucher and badge is a mismatch between the email address used to register for AI Skills Fest and the email address used to submit the voucher claim form.

If you meet the eligibility criteria and have not received your voucher and badge, please create a support request through Credentials Support and include the email address you used to register for the event.

When submitting the support request select the following options:

• Product = Microsoft Credentials
• Problem Type = Exams
• Problem Subtype = Discounts or Vouchers

Thanks for sending those details. They’ll help us expedite reviewing your case.Some learners who may qualify for the AI Skills Fest free exam voucher and Credly badge are still waiting to receive them. You qualify if you:

• Registered for AI Skills Fest.
• Completed an eligible featured skilling playlist during the event window.
• Submitted your claim within the required time frame

Our team is reviewing each case individually. One common reason for missing voucher and badge is a mismatch between the email address used to register for AI Skills Fest and the email address used to submit the voucher claim form.

If you meet the eligibility criteria and have not received your voucher and badge, please create a support request through Credentials Support and include the email address you used to register for the event.

When submitting the support request select the following options:

• Product = Microsoft Credentials
• Problem Type = Exams
• Problem Subtype = Discounts or Vouchers

Thanks for sending those details. They’ll help us expedite reviewing your case.

Answer 2

This is a community forum and no one here have access to your data. Furthermore, exams and certifications are not covered by Microsoft Q&A. Look here for possible places to go to: https://learn.microsoft.com/en-us/credentials/support/help?Account=true&NavToggle=True