Hi Melissa Falcon,
Since you've already run CHKDSK, SFC, and even performed a factory reset, it may be helpful to focus on what is causing the high disk activity when the slowdowns occur. In many cases, recurring freezing and delayed keyboard input can be related to a background process, storage device health, or a driver repeatedly accessing the disk.
A few quick checks to try:
- Open Task Manager (Ctrl + Shift + Esc) and sort the Processes tab by Disk usage when the issue appears. Note which process is using the most resources.
- Run Resource Monitor (resmon.exe) and review the Disk tab for unusually high read/write activity.
- Check your storage drive health using the manufacturer's diagnostic tool (for example, Samsung Magician or WD Dashboard).
- Review Event Viewer (eventvwr.msc) under Windows Logs > System for recurring Disk, NTFS, or storage controller warnings around the time the freezes occur.
If the problem continues, please share your PC model, whether Windows is installed on an SSD or HDD, and a screenshot of Task Manager sorted by Disk usage during a freeze. That information can help narrow down whether the issue is related to a specific process, driver, or storage component.
I hope this helps point you in the right direction. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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