Failing to activate product on mac

Lin Mlk 0 Reputation points
2026-08-05T21:05:13.0266667+00:00

I have purchased a subscription for microsoft 365 personal. Since then I have been unable to activate it. It says Error 0x0 has occured

Microsoft 365 and Office | Word | For home | MacOS
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  1. John Korchok 235.3K Reputation points Volunteer Moderator
    2026-08-05T21:34:50.2166667+00:00

    If you are running Monterey or newer and are using Office 2021 or better, you may be experiencing a bug in a recent update. Please try the steps on this page: Unknown Error 0x0 or License not found error in Microsoft 365 or Office running on macOS

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