Can't sign in from second device

Question

Title pretty much tells the story, I get an unknown error message

Answer 1

Hi!

As I understand it, you use the New Outlook on two devices, and your account isn't working correctly on one of them, right?

If that’s the case, first check if your account is correctly linked to Windows:

1. Open Settings > Accounts > Your info > Check if your email is linked. If it isn't, sign in to your account there.
2. If your email is already linked, try disconnecting and reconnecting it to clear out any old tokens:

2.1. click Sign in as a local account.

2.2. Click Next > Enter your email or Windows login password.

2.3. Enter your user information > Next > Sign out and finish.

2.4. After unlinking your email account from Windows, restart your PC > When it starts, relink your email account.