blue tooth will not connect - my printer

Cassandra Cotton 0 Reputation points
2026-08-06T03:08:13.78+00:00

I am trying to use my printer it will not connect Bluetooth it will not want stay connected

Windows for home | Windows 11 | Devices and drivers
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  1. AI answer

    2026-08-06T03:08:28.0366667+00:00

    For a Bluetooth printer in Windows 11, try these steps in order:

    1. Make sure Bluetooth is turned on on the PC:
      • Select Start > Settings > Bluetooth & devices.
      • Turn on the Bluetooth toggle.
    2. Make sure the printer is in pairing mode and within range of the PC.
      • Move the printer closer to the PC.
    3. Remove and re-add the printer/device:
      • Select Start > Settings > Bluetooth & devices.
      • Find the printer, select More options (...) > Remove device.
      • Then select Add device and add the printer again.
    4. Turn Bluetooth off and back on:
      • Go to Start > Settings > Bluetooth & devices.
      • Turn Bluetooth off, wait 10 seconds, then turn it on again.
      • Try pairing again.
    5. Restart the PC:
      • Select Start > Power > Restart.
    6. Check for Windows updates:
      • Select Start > Settings > Windows Update.
      • Select Check for updates and install any available updates.
    7. For the printer itself, also check:
      • The printer is powered on.
      • If it is wireless, its wireless option is turned on.
      • If it is a Bluetooth printer, Bluetooth is enabled on both the printer and the PC.
    8. If the printer still is not found or recognized, restart the Print Spooler service:
      • Press Windows key + R, type services.msc, and press Enter.
      • Find Print Spooler.
      • Right-click Print Spooler and select Restart.

    One important note: some printers do not support Bluetooth printing and must be set up over Wi-Fi instead.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Gunasekar N 74,280 Reputation points Independent Advisor
    2026-08-06T03:50:22.9733333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    May I please know whether you’re able to pair or connect other Bluetooth devices to your Windows PC normally?

    This will help us determine whether the issue is with Windows Bluetooth settings or with the printer.

    Meanwhile, please try pairing the printer with your mobile device to confirm that Bluetooth is working on the printer.

    That way, we can continue troubleshooting the Bluetooth settings on Windows.

    In addition to this,

    1. Please share the make and model of your printer.
    2. When was the last time you were able to print it successfully via Bluetooth?

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