Requesting Certificate of Residence (COR) 2024/2025/2026 for Microsoft Regional Sales Pte Ltd for Malaysia Withholding Tax compliance

Question

Dear Microsoft Support Team,

Our company is based in Malaysia, and the cloud services rendered by Microsoft Regional Sales Pte Ltd are subject to local Malaysian withholding tax regulations. To comply with the Inland Revenue Board of Malaysia (LHDN) and properly execute tax treaty procedures, we kindly request the following documentation for Microsoft Regional Sales Pte Ltd:

1. The Certificate of Residence (COR) for the years 2024, 2025 and 2026 issued by the Inland Revenue Authority of Singapore (IRAS).
2. Official corporate Tax Identification Number (TIN/UEN) verification documentation. Please provide these compliance files to us via a secure Private Message (PM) link on this thread. Thank you!

Answer 1

Hi @Lam Sai Loong ,

Regarding your request for the Certificate of Residence (COR) for the years 2024, 2025, and 2026 for Microsoft Regional Sales Pte Ltd for Malaysia Withholding Tax compliance:

In my experience, Microsoft moderators may have access to the relevant documentation or can advise on the appropriate process for obtaining Microsoft tax-related certificates.

@Nam-D could you please assist Lam Sai Loong with obtaining the Certificate of Residence (COR) for the years 2024, 2025, and 2026 for Malaysia withholding tax compliance?

Thank you in advance for your assistance.

For Official corporate Tax Identification Number (TIN/UEN) verification documentation, you will need to contact the Microsoft Billing Support Team for additional assistance, as this document must be requested through the appropriate support channel.

For business customers:

• Find your organization's Microsoft 365 admin: If you don't know who your organization's Global Admin is, see: How can I find my Microsoft 365 admin?
• Open a support request: Your organization's Global Administrator must create a support request with Microsoft. For guidance, see: Get support - Microsoft 365 admin (Microsoft Learn)
• If the subscription was purchased through a reseller or partner: Please contact your reseller support team to open the request on your behalf instead.

I appreciate your understanding. Please let me know if you need any further assistance.

Sincerely,

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