I need phone number changed to new number -removed for privacy-

William Myers 0 Reputation points
2026-08-06T11:52:00.5333333+00:00

change my phone number to -removed for privacy- as the -removed for privacy- can't receive a text message as it is a landline phone number

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Gérard Oomens 129.5K Reputation points Volunteer Moderator
    2026-08-06T12:03:31.07+00:00

    Have a look at:

    https://learn.microsoft.com/en-us/answers/questions/5918887/no-add-phone-number-option

    Answer from Emily:

    For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method. Their current support article states: “For increased security, you can no longer add a phone number” when adding a new way to verify sign-in. https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452 (see the first and last items in the gray text box). You will have to use alternative email, authentication app or passkey option instead.

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