Outlook mail Not allowing me access

Question

I have been away overseas for a month now and Outlook will not allow me to open my emails, as soon as I open it I can see my email then it disappears. it takes me to a log in and when doing so it gives me this message above. I am not sure what to do. I can access my emails on my phone but not on my laptop.

Please advise

Answer 1

Hi,

What message appears when you try to sign in?

Are you still overseas and trying to access your account on this device?

This indicates that the system detected a sign-in attempt from an unfamiliar location, so it has temporarily blocked the sign-in. This is a security measure to help protect your account and personal information.

Please try using a different internet connection. Then, open an InPrivate window (Ctrl + Shift + N) in your browser and try signing in to your account using the link below:

https://account.microsoft.com/

Can you access your account there?