AZ104 certification not visible

volkan korkmaz 0 Reputation points
2026-08-07T07:30:34.17+00:00

Dear Microsoft,

My AZ104 certification was renewed successfully and should still be valid untill: April 3, 2027, however it is not visible in my profile.

Congratulations! You successfully renewed your Microsoft Certified: Azure Administrator Associate certification. Its expiration date is now April 3, 2027 (UTC). When your certification is eligible for renewal again (six months before its expiration date), we'll send you a reminder email.

Can you please check and get back to me on this?
Thanks and regards,

Volkan.

[Moderator edit: Changed tags: Azure | Azure Training ]

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  1. Julian Sharp 45,771 Reputation points
    2026-08-07T08:41:45.4433333+00:00

    This is a community forum not support, try https://aka.ms/CertificationSupport

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  2. AI answer

    2026-08-07T07:30:49.88+00:00

    If the renewal was successful, the certification expiration date should update immediately on the Microsoft Learn profile. If the certification is still not visible, use this checklist:

    1. Sign in to the correct Microsoft Learn profile.
      • Missing certifications are commonly caused by signing in with a different account than the one used for the exam or renewal.
      • If multiple Learn profiles exist under different login accounts, try the other account used for certification activity.
    2. Check the Certifications section in the Learn profile.
      • Open the Learn profile and review the Certifications area where active certifications and renewal status appear.
    3. Confirm the credential is not under another profile.
      • The contact email that receives the congratulations message is not always the same as the sign-in account for the Learn profile.
      • If the certification was earned or renewed under a different profile, it may appear there instead.
    4. If the certification still does not appear, contact Microsoft Credentials Support.
      • Missing or invisible certifications that do not show in the profile require support investigation.
      • Use the official support channel: Microsoft Credentials Support.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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