cannot find my certifications i took in 2020

Karthik Narayanaswamy 0 Reputation points
2026-08-07T15:18:20.28+00:00

cannot find my certifications i took in 2020, Power Platform Functional Consultant Associate

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  1. AI answer

    2026-08-07T15:18:35.3433333+00:00

    Check the Microsoft Learn profile first:

    1. Open the Learn profile page.
    2. Select Credentials in the left column.
    3. Open the Certifications tab.
    4. Also check Transcript in the left column to see passed exams and active certifications.

    If the certification is missing, use these checks:

    1. Confirm the correct account
      • Sign in with any Microsoft account that might have been used in 2020, including personal or work/school accounts.
      • If multiple Learn profiles were created, the certification may be under a different profile.
    2. Review the credential requirements
      • Verify that the certification was fully earned by passing the required exam.
      • For Microsoft Certified: Power Platform Functional Consultant Associate, the required exam is PL-200: Microsoft Power Platform Functional Consultant.
    3. Consider legacy status
      • Some older exams and certifications have aged out of the certification program and are no longer available in customer Learn profiles.
    4. Contact Microsoft Credentials Support
      • If the certification still does not appear after checking all possible accounts, contact Microsoft Credentials Support for help with missing credentials.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Karthik Narayanaswamy 0 Reputation points
    2026-08-07T16:19:37.8733333+00:00

    Actually i realised i have another account, ******@outlook.com which i used to take the test. can we bring the certification here or should i leave it there

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  3. Julian Sharp 44,736 Reputation points
    2026-08-07T15:47:32.6533333+00:00

    Check your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab ensuring you are signed into Microsoft Learn with the correct email address

    https://learn.microsoft.com/credentials/certifications/missing-certifications

    PS Power Platform Functional Consultant Associate certification is retiring at the end of this month

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