My microsoft account or minecraft/mojang account is lost and i seem to not be able to get it back

Max Koller 0 Reputation points
2026-08-07T16:57:39.6566667+00:00

Please help me, i lost access to my old E-Mail address a long time (about 5 Years ago, shortly after i lost access to most of my accounts because of 2FA or something like that) and i never really cared because i could get most my accounts back with the exception of minecraft, valorant and fortnite. And with losing my Minecraft Account i also lost access to my Hypixel Skyblock Profile which is the only reason i even care about it now. The last thing i still know is the old E-Mail address and password but im not sure if had the Account migrated to microsoft yet since it was originally a mojang account. I also could not find the purchase receipt if anything i probably bought it with a gift card or pay safe card the later i could still have but i have a lot of those so i am not sure which one it would have been. Best i have is a short Minecraft clip i am not even sure is my own where i am playing bed wars with my friends. I also don't know if i ever made a Xbox account i think i did but im not sure. I know i used Skype like years before but not sure if it was with the same e-mail address. I also don't think i ever used Outlook with the old E-Mail address. If anything i maybe still know security questions if answered them properly way back then. I since have a new phone number and only know the old one but don't have access to it and a new pc but i could probably still plug the old one in if that makes a difference. I never moved from the place i used to live so maybe location wise that helps? Is there any hope left? I just want my old Hypixel Skyblock Profile back and play that again since it seems like so much fun but i don#t want to start completely fresh since i think i had a bunch of stuff still on there, also a very nice island.

Windows for home | Windows 10 | Gaming
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  1. Pavel Poddubny 2,540 Reputation points Volunteer Moderator
    2026-08-08T03:54:35.96+00:00

    Hello,

    "im not sure if had the Account migrated to microsoft yet since it was originally a mojang account" - you are out of luck completely. Nothing can be done in this case if the account is still with Mojang.

    "I also could not find the purchase receipt if anything i probably bought it with a gift card or pay safe card" - also out of luck.

    Don't expect any assistance from Minecraft support in this scenario. Your last effort is the ACSR form, which you probably have already filled out, and if not, here's the link - https://account.live.com/acsr

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