Not getting system audio sound in screen recording in MS Power point

Nand Kishore Ahirwar 0 Reputation points
2026-08-10T06:20:32.86+00:00

Not getting system audio sound in screen recording in MS Power point. please suggest how to get it

Microsoft 365 and Office | PowerPoint | For business | Windows
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  1. Jade Ng 16,030 Reputation points Microsoft External Staff Moderator
    2026-08-10T06:57:45.5566667+00:00

    Dear Nand Kishore Ahirwar,

    Based on your description, I understand that you're able to record the screen in PowerPoint, but the system audio is not being captured in the recording.

    To help narrow down the issue, could you please provide the following information?

    • Is your microphone audio being recorded successfully, or is all audio missing from the recording?
    • Are you trying to record audio from a video, Teams meeting, browser tab, or another application?
    • Does the issue occur with all screen recordings or only a specific one?

    In the meantime, please verify that Audio is enabled when starting the screen recording in PowerPoint, and confirm that Windows allows desktop applications to access your microphone.

    1. Ensure Audio is enabled in PowerPoint Screen Recording

    • Open PowerPoint and select Insert > Media > Screen Recording.
    • When the recording toolbar appears, make sure Audio is selected.
    • Start a short test recording while playing a video with sound, then check whether the audio is captured.

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    2. Verify microphone permissions in Windows

    • Open Settings > Privacy & Security > Microphone.
    • Make sure Microphone access is turned On.
    • Ensure Let desktop apps access your microphone is also turned On.
    • Restart PowerPoint and test the recording again.

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    If the issue still persists after completing the steps above, please let me know and provide the information requested in my answer.

    Thank you very much for your valuable time and your cooperation.

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