Need to disconnect from all devices ASAP, i know where i need to go to do this, but i can't access it.

Question

Need to disconnect from all devices ASAP, i know where i need to go to do this, but i can't access it.

Arnaud Mayeux 0

My phone got lost/stolen, i'm permanently logged in on outlook on my phone.

I changed my security by adding another email before logging out of all devices. But now that i want to log out from all devices, they say i can't because i recently changed security options. When i want to cancel security options, they send codes to my phones ... but i don't have my phone anymore and no choice of others possibility. I just want to log out from all devices, someone potentially have access to everything on my mail, it's super urgent.

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3 answers

Your answer

Answer 1

Arnaud Mayeux 0

How do i speak to an actual human who work at microsoft ?

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Answer 2

Onyx Is here 5,015 Independent Advisor

Yes, that is the correct path as in order to help support would need access to your account which we cannot do here as this is an open forum.

Perhaps try selecting a different option such as with account help to get better access.

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Answer 3

Onyx Is here 5,015 Independent Advisor

Sorry to hear you're having trouble.

Your best and fastest route to getting this rectified would be to start an online chat with support via https://support.microsoft.com and click on Contact Us. Follow the instructions and just keep saying you need more help till you get to a person. Explain the issue and they should be able to help.

Arnaud Mayeux 0 Reputation points

2026-08-11T18:34:11.3+00:00

Thanks for your answer, but are you sure about that ? I tried your link, clicked Contact us 'Home and personal support', then this page

https://support.microsoft.com/en-us/contactus?ContactUsExperienceEntryPointAssetId=S.HP.SMC-HOME#!

I click on 'Show extended page of product' and 'Outlook'.

Then i have two options : 'Get home support', where then tell me after some 'No, that was not helpful' to contact support that loop me back to my email, where it gets me to try what you told me.

Or 'Get support in the get help windows app', where i can at some point get help by mail, but somehow from another mail i don't have access to without my phone, and when i change to my account they tell me again about the 30 days security date changes, and i can't go on.

It's a nightmare, feels like it's on purpose, i'm really trying.