Activate 365 on mac to use word

Robyn Gibson 0 Reputation points
2026-08-12T05:02:59.1833333+00:00

I have a 365 subscription last paid on 3 July 2026 and use a mac. I am unable to edit my word documents. I have tried to activate subscription but get 0x0 error code.

Microsoft 365 and Office | Word | For home | MacOS
0 comments No comments

2 answers

Sort by: Most helpful
  1. John Korchok 236.6K Reputation points Volunteer Moderator
    2026-08-12T14:22:47.8566667+00:00

    If you are running Monterey or newer, you may be experiencing a bug in a recent update. Please try the steps on this page: Unknown Error 0x0 or License not found error in Microsoft 365 or Office running on macOS

    Was this answer helpful?

    0 comments No comments

  2. DaveM121 939.2K Reputation points Independent Advisor
    2026-08-12T05:35:51.44+00:00

    The 0x0 error is a widely reported problem with the Office apps on an Apple Mac at the moment caused the July update

    At the top left of your Desktop, click the Apple icon and select 'About this Mac', what version of MacOS is installed on your computer?

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.