Missing Pearson VUE Voucher – Microsoft AI Skills Fest 2026

Question

Hello Microsoft Support Team,

I participated in Microsoft AI Skills Fest 2026 and completed the required learning activity. I have also received my AI Skills Fest 2026 badge from Microsoft.

However, I have not received the Pearson VUE/MindHub Pro email containing my free certification exam voucher.

I have checked my inbox, spam, junk, and other email folders, and I cannot find any email from Pearson VUE or MindHub Pro.

According to the AI Skills Fest information, eligible participants were expected to receive their voucher by email from Pearson between June 19 and July 10, 2026.

Could you please advise me on the correct support process to verify whether my voucher claim was successfully submitted and whether I am eligible for the certification voucher?

I can provide proof of my AI Skills Fest badge and completion if required.

Thank you for your assistance.

Answer 1

The deadline for scheduling an exam with an AI Skills Fest voucher is today. You have left it too late.

Answer 2

Have a look at:

The Skills Hub Blog

Some learners who may qualify for the AI Skills Fest free exam voucher and Credly badge are still waiting to receive them. You qualify if you:

• Registered for AI Skills Fest.
• Completed an eligible featured skilling playlist during the event window.
• Submitted your claim within the required time frame

Our team is reviewing each case individually. One common reason for missing voucher and badge is a mismatch between the email address used to register for AI Skills Fest and the email address used to submit the voucher claim form.

If you meet the eligibility criteria and have not received your voucher and badge, please create a support request through Credentials Support and include the email address you used to register for the event.

When submitting the support request select the following options:

• Product = Microsoft Credentials
• Problem Type = Exams
• Problem Subtype = Discounts or Vouchers

Thanks for sending those details. They’ll help us expedite reviewing your case.