OneDrive.Sync.Service.exe Bad Image

Question

How do I Fix a OneDrive.Sync.Service.exe Bad Image Error status 0xc0e90002

Answer 1

Hi!

This is a recent issue with the codecs OneDrive uses for image and video viewing and playback.

See the reply from Independent Advisor Ramesh Srinivasan in the thread below. It instructs you to reinstall OneDrive and rename the codecs folder so that OneDrive creates a new one, which should resolve the issue.

https://learn.microsoft.com/en-us/answers/questions/5968846/error-message-one-drive-sync-service-exe-bad-image

Answer 2

A practical fix path for a OneDrive bad image/startup error is to reinstall OneDrive and make sure Windows is fully updated.

1. Update Windows to the latest available updates.
2. Uninstall Microsoft OneDrive:
   • Open Start and search for Add or remove programs.
   • In Apps & features, find Microsoft OneDrive.
   • Select it, then choose Uninstall.
3. Download and install the latest OneDrive build.
4. Open OneDrive from Start and sign in again.

If the error is specifically tied to OneDrive not starting, also check whether a policy is blocking it:

1. Open Registry Editor.
2. Go to: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive
3. Check DisableFileSyncNGSC.
   • If it is 1, OneDrive is blocked from starting.
   • For OneDrive to start, that value must be removed or changed to 0.

Important: editing the registry incorrectly can cause serious problems. If the value is being enforced by Group Policy, changing it manually may be reversed after restart or sign-in.

If the device was deployed from a sysprepped image and OneDrive has never opened correctly after domain join, reinstalling the latest OneDrive build is the documented fix for affected devices.

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