Using Classic Outlook on Windows for personal email, calendar, and contact management
Barbara,
Your best option might be on-line Chat.
- Open a browser to https://support.microsoft.com/en-us/home/contact
- Tell us your problem: {Whatever}
- [Get Help] {Scroll down to the bottom of the page} [Sign in to Contact Support]
- Sign in with any Microsoft account
- Products and services: "Microsoft 365 and Office"
- Category: "Outlook"
- [Confirm]
- Choose a support option -> "Chat with a support agent in your web browser"