syncing computer calender to phone

Question

syncing computer calender to phone

Bob Tidd 0

I have microsoft office 2021, for my outlook and calender on computer, but cant seem to get my calender show my appointments etc on my android phone, I need some non technical jargon simple language how do I get it, when I used to have it, till my computer was updated to the 2021 one off purchase. I want to use my simple outlook 2021 email and calender on the computer, I get emails to my phone, but cant get my calender items to see or make appointments on the galaxy android phone.

this system wants me to add a tag, but have no idea what that is, so have just selected what ever was needed to post this message

thanks

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2 answers

Your answer

Answer 1

Vikki-T 12,070 Microsoft External Staff Moderator

Hi Bob Tidd,

I can understand why this is frustrating when the email works on your phone but the calendar does not. The Office 2021 purchase itself does not determine whether the calendar can sync. What matters is the type of email account you use and whether the appointments are saved online or only on the computer.

At this point, I recommend that you review and try the steps provided in the AI generated answer on your thread. That reply typically include the most relevant checks for this scenario.

To help narrow this down, please check these two details:

What does your email address end with, for example @outlook.com, @hotmail.com, @gmail.com or something else? You can share only the part after the @ sign.
In Outlook 2021 on the computer, is the calendar listed beneath your email address or does its name include This computer only?

If the appointments are in a computer-only calendar, the phone cannot access them directly. They would need to be placed in the calendar of an account that supports online calendar syncing. While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Bob Tidd 0 Reputation points

2026-08-14T22:39:39.53+00:00

thanks for that info and the one I got from the system or someone. my email ends in @xtra. but the issue is I have had that email for many years and like it, as I can set up and safe many emails to various folders I have in my emails system, but sure I used to have the calender from my computer show on my phone, but not for a while and not sure why. The email I have on my phone has a icon with a red box with a white envelope image, but no idea what sort it is, but it lets me see and reply or create etc any emails, that also shows on my computer which I use most the time for emails etc. it is also that address that I use as default and have many people know and use that to contact me. I do also have a gmail icon to open emails, but don't like it, I only had it when I was working so I could see my work emails quickly and separately to home ones. the many changes to emaila etc have all just made things more complicated for me and probably others, but I do like and use emails as cannot hear people on the phone (I'm now 72), I read words beter than lips on a phone. my email is a 'imap' type so I can see and delete any emails from various laptops and phone or tablet etc, and any deletes etc will show as the same on them all. I cant see the various changes noted in the email I got from admin or someone? but thanks for your help, not sure what is the best approach for me to use now, but don't want to change my email address.
Bob Tidd 0 Reputation points

2026-08-14T22:43:26.5933333+00:00

thanks, I will need to spend a lot of time as able, to try all these options,but nothing working so far
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator

2026-08-15T14:26:15.3666667+00:00

Hi Bob Tidd,

Thank you for clarifying. Since your @xtra account uses IMAP, it can sync email across devices but usually not the Outlook calendar. You can keep your @xtra email address and use a separate Microsoft or Google account only for calendar syncing.

In Outlook 2021, please open Calendar and tell me the name of the calendar containing your appointments. Please do not share your full email address. This will help confirm whether the calendar is stored only on the computer.
Bob Tidd 0 Reputation points

2026-08-15T22:37:49.35+00:00

thanks for the reply, the calender I use on my computer that I add apointments or drap and drop an emailed appointment into, is noted as 'calender 1 (this computer only)'. I'm sure it never used to be called that, not sure if the name you want is anythging more than what it displayed in my calender section under my email list. I tried at some stage to create what is only noted as 'calender' but not sure how it was created. probably in some past attempt to have a calender I can use that does sync to my phone somehow, but not sure if it is an internet one or not? or if any use to get it to show on my phone and have each sync to each other.
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator

2026-08-18T12:57:45.5333333+00:00
Hi Bob Tidd,

Thank you for checking. The name “Calendar 1 (This computer only)” confirms that your appointments are stored only on the computer, so they cannot automatically appear or update on your phone. Your @xtra account uses IMAP, which synchronizes email but not calendar appointments.

You do not need to change your @xtra email address. You can continue using it for email and use a separate Microsoft or Google account only for calendar syncing.

If you already have a Microsoft or Google account, please try these steps:

Add that account to Outlook 2021 on your computer.

Open Calendar and check whether a new calendar appears under that account.

Add the same account to your Android phone and enable its calendar.

Create one test appointment in the new calendar on your computer.

Check whether the test appointment appears on your phone.

If the test works, you can move your existing appointments from “Calendar 1 (This computer only)” to the new online calendar. Please move only one appointment first and keep the original calendar until you have confirmed that everything appears correctly on both devices.

Thank you so much for your cooperation.
Bob Tidd 0 Reputation points

2026-08-19T05:24:18.9+00:00

I found a google calender, but don't know how you add it to my outlook 2021, see nothing about doing that in my outlook settings or the google calender stuff. also how do I drag and drop any appointments sent to me by email, to put it into the new calender, which I get to do in my outlook calender? can the new calender show as a shortcut on desktop?
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator

2026-08-19T11:03:30.3833333+00:00

Hi Bob Tidd,

Thank you for explaining what you would like to do. I should clarify that adding a personal Google Calendar to Outlook 2021 would generally allow you to view the calendar, but it may not provide the full two-way editing experience you are looking for.

The simplest option would be to use Google Calendar in your web browser on the computer and the Google Calendar app on your phone. You can continue using your @xtra address for email, so there is no need to change it.

You can also create a desktop shortcut to Google Calendar for easier access. However, dragging a normal email from Outlook 2021 directly into Google Calendar may not work in the same way as your current computer-only calendar. If the email is a calendar invitation, you can open and accept it. Otherwise, you would need to create a new event in Google Calendar and copy the relevant details from the email.
Bob Tidd 0 Reputation points

2026-08-19T23:07:49.5+00:00

thanks, it seems all these modern day changes seem to only make things more complicated and less usefull to us long time users, that don't want the change and only accept improvements if usefull, but only if doesn't change how we do things. I will and have been trying out the google calender on computer and on phone, but cant see how to make a shortcut of the google calender on my computer desktop, can you remind me please, I have seen it done and may have done at some time in the past, but have no idea now how it was done, probably back in past versions of windows (I now have 11, but had earlier versions in the past, 95 was the best and simplist). Thanks very much for your help.
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator

2026-08-20T08:03:17.5666667+00:00
Hi Bob Tidd,

I understand Windows 11 can certainly feel more complicated when familiar features change.

To create a Google Calendar shortcut on your desktop using Microsoft Edge:

Open Google Calendar in Microsoft Edge and sign in.

Click the three dots (…) in the upper-right corner.

Select Apps > Install this site as an app.

Name it Google Calendar, then select Install.

When prompted, select Create Desktop shortcut. You can also pin it to the taskbar for easier access.

Google Calendar will then open in its own window. If you are using Google Chrome instead, open Google Calendar, click the three dots, then look under Cast, save and share or More tools for Create shortcut or Install page as app. The wording may differ depending on the Chrome version.
Bob Tidd 0 Reputation points

2026-08-20T23:31:09.0266667+00:00

thanks for that, I use chrome and think I got it as used the open as app, then was able to right click on the icon at bottom of page and select pin to task bar, so that should be all good now, just need to get in the habit of using that calender instead of the one I'm used to, in my outlook.

But will have a play to see the best way to move any emailed invites, to put into that new calender. will sort something out, I like simple and not complex things.

but thanks again for your help, it has been very usefull and a good learning thing also.
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator

2026-08-21T14:05:08.74+00:00

Hi Bob Tidd,

You’re very welcome. I’m glad you were able to open Google Calendar as an app and pin it to your taskbar.

It may take a little time to get used to the new calendar. If an email contains a calendar invitation, you can accept it directly. For a normal email, you can create a new Google Calendar event and copy the relevant details into it.

Thank you for the update, and I’m pleased this has been helpful.

Answer 2

If email is syncing to the Android phone but calendar is not, the most likely cause is that the account on the phone is not set up in a way that supports calendar sync, or calendar sync is turned off.

Use these steps in order:

In Outlook on the Android phone, open Calendar.
Tap the three lines in the top-left corner.
Under the email account list, make sure Calendar is selected for that account.

Then check phone permissions:

On the Android phone, open Settings > Applications > Outlook.
Make sure Contacts is enabled.
Open the Outlook app again.
Go to Settings > tap the account > turn on Sync Contacts.

If calendar items still do not appear:

In the Outlook app, go to Settings > tap the account that is not syncing > tap Reset Account.
Check whether appointments now appear.

If that still does not fix it:

In Outlook on Android, go to Settings > tap the account > Delete Account > Delete From This Device.
Add the account again.
If setup asks to add the account as IMAP or POP, do not use that for calendar syncing. IMAP and POP do not sync calendar and contacts. Calendar and contacts need Exchange ActiveSync support.

If the goal is to see Outlook calendar items inside the phone’s built-in Samsung or Android Calendar app as well:

In Outlook for Android, go to Settings > Calendar.
Turn on Sync calendars.

That lets Outlook export calendar items to the phone’s default calendar app. Two-way calendar export is supported for Microsoft 365, Outlook.com, and hybrid modern authentication for on-premises mailboxes.

Important: if the Outlook 2021 computer account is using an email provider that only supports IMAP or POP, email can sync but calendar will not sync to the phone. In that case, the issue is the account type, not the Outlook 2021 purchase itself.

If this used to work and then stopped, also check whether the same calendar appears correctly on the computer and whether new test events appear there first. If needed, use Reset Account in Outlook mobile, then remove and re-add the account.

If the account is a work or school Microsoft 365 or Exchange account, contact the Microsoft 365 admin or technical support. If it is an Outlook app or Outlook.com account issue, contact Microsoft support or open an in-app Outlook support ticket.

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