payment and e-fapiao issue

Question

I have subscribed Office 365 Family and paid by Alipay. How do I get e-fapiao for the payment?

Answer 1

Hi, @Beijing IN

If you purchased Microsoft 365 Family directly from Microsoft, check your Order history here: https://account.microsoft.com/billing/orders Find the Microsoft 365 Family purchase and open "Order details". Check if there is an option to view or download the tax invoice

1. When did you make the payment, directly from Microsoft?
2. Do you see any invoice option under Order History?

Click "Add comment" to let me know.

Thanks!