Azure Free Account Subscription Not Created After Successful Verification

Question

My Azure Free Account signup was completed successfully, including identity verification and debit card verification. A ₹2 verification amount was successfully debited from my card.

However, after completing the signup, no Azure subscription was created or visible in the Azure Portal. Under Subscriptions, it shows "No subscriptions in Default Directory."

Earlier, my signup was showing "Your account is under review." Later, I was able to continue the signup process, complete the verification, and the verification showed "Verification complete."

Please check my Azure Free Account signup and help me activate or provision the Azure subscription associated with my Microsoft account.

I have not received any confirmation that the Azure subscription has been created yet.

Answer 1

Dear @Mohammad Azam,

Please note that due to Microsoft’s stringent security requirements, none moderators or forum users can help you to check your account.

Therefore, I recommend you to consider creating a support request directly with Microsoft Azure from the Help + support section in the Azure portal. The Azure for Education support team can take a closer look at your account and provide more specific guidance or clarification to help you move forward.

I hope the information shared helps point you in the right direction.

Thank you for taking time.