Microsoft bing rewards Puregold gift card

Question

Hello, I just want to ask how to claim the Puregold gift card from Bing Rewards. The Customer Service staff here told us to go straight to the cashier. Then, the cashier will be the one to go to Customer Service. However, I previously saw on TikTok that those who redeemed their cards went to Customer Service first and filled out a form where they wrote down the code. What is the current process now? Thank you.

Branch: Calbayog, Samar; Philippines

Answer 1

Hi,

Once you receive your eGift code, you can simply present it to the cashier. As far as I know, they’ll just scan the code and deduct its value from your total purchase, similar to how the Robinsons eGift works.

Answer 2

The current branch-specific claiming process for a Puregold gift card is not provided in the available information.

What is supported:

1. Check the reward details in Microsoft Rewards Order History.
   • Go to your Order History.
   • Find the Puregold reward.
   • Select Order Details to get the redemption code or link.
   • Select Resend if a confirmation email copy is needed.
2. If the code is invalid, verify that the correct code or redemption link is being used.
   • If the problem continues, use cannot redeem a code.
3. For non-Microsoft branded gift cards, contact Microsoft Rewards Support.
   • Puregold is a non-Microsoft branded gift card, so the supported escalation path is Microsoft Rewards Customer Support.

Because the available information does not describe the in-store Puregold handoff steps for Calbayog, Samar, the reliable next step is to confirm the exact redemption procedure with Microsoft Rewards Support using the order details and code from Order History.

---

References:

• Learn about Microsoft Rewards