PIN SIGN IN OPTION NOT SHOWING.IT SAYS SOMTHING WENT WRONG.

ARJUN M 0 Reputation points
2026-08-16T14:23:19.8233333+00:00

When i turn on my pc my pin sign in option is not available it says ,'somthing went wrong you pin isn't available right now' i tried restarting my pc .

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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  1. Jonathan Deives 82,375 Reputation points Independent Advisor
    2026-08-16T15:22:58.81+00:00

    If the problem persists even after following the AI Assist steps, follow the solutions published in this link by a Microsoft MVP;

    https://www.winhelponline.com/blog/something-happened-pin-not-available-diagnostic-mode/

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. AI answer

    2026-08-16T14:23:34.8866667+00:00

    Try this in order:

    1. On the sign-in screen, select Sign-in options and use the password instead of the PIN if that option is available.
    2. If signed in with a password, go to Settings > Accounts > Sign-in options and reset the PIN by selecting I forgot my PIN or remove and add the PIN again.
    3. If the password option is not available or sign-in still fails, restart into Safe Mode with Networking:
      • On the sign-in screen, hold Shift and select Power > Restart.
      • Go to Troubleshoot > Advanced options > Startup Settings > Restart.
      • After restart, press 5 or F5 for Safe Mode with Networking.
      • In Safe Mode, sign in with the password because PIN and biometrics are unavailable there.
    4. If the PIN issue started recently, after signing in, try resetting the PIN again.
    5. If fingerprint or face sign-in is also affected, use PIN or password first, then re-register the biometric sign-in method in Settings > Accounts > Sign-in options.

    If the message specifically says the PIN is unavailable, the supported recovery path is to use the account password and then reset the PIN.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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