Issue with Intune and WIP

James Bertram 1 Reputation point
2021-10-20T15:51:10.52+00:00

I've just started a trial of rolling out a staged WIP environment. One peculiar thing I can't seem to get around is one of my devices is just not registering.

1) W11 Domain joined laptop - fine
2) W11 personal Pro tower - fine
3) W11 personal Home laptop - no WIP, no errors, registered in Company Portal and Accounts, etc... can access services without issue.
4) Android device - fine

In Intune and AzureAD the two personal devices seem identical so I have no idea why WIP is not getting applied to the one device and it is fine on the other. And more's the point, if it's skirting expected policy without issue and no alert to the admin console, can't I really rely on the service? The one noted difference is the Home device shows as "Connected to MDM" and the Pro device does not. I would try a reset and rebuild but if I'm rolling this out to users, that can't be an acceptable answer.

Any ideas?

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Jason Sandys 31,151 Reputation points Microsoft Employee
    2021-10-20T16:13:30.547+00:00

    First, I strongly suggest you explore Microsoft Endpoint DLP instead of WIP: https://learn.microsoft.com/en-us/microsoft-365/compliance/endpoint-dlp-learn-about?view=o365-worldwide.

    Next, WIP doesn't support the Windows Home SKU.

    Finally, WIP has nothing to do with Android. APP is for Android and iOS.