A Microsoft file hosting and synchronization service.
Dear Lily Rose,
Thank you for reaching out. If you're a new Microsoft 365 Business user and need help signing in to the OneDrive app, please try the following steps:
- Open the OneDrive app on your device.
- Enter your Microsoft 365 business email address.
- Select Sign in and enter your password.
- Complete any additional verification steps, such as Microsoft Authenticator, if prompted.
- Once signed in, OneDrive will begin syncing your files automatically.
For reference, please visit: Sync your computer's files and folders with OneDrive
If you receive any error messages during sign-in, please let me know and share a screenshot so I can assist you further.
Hope this helps. Please feel free to reply below if you have any update or further concern.
Thank you very much for your valuable time and your cooperation.