MY BLUETOOTH KEEPS DISAPPEARING ON MY SETTINGS

Question

MY BLUETOOTH KEEPS DISAPPEARING ON MY SETTINGS

gab 10

please help me fix this because it keeps disappearing and also being replaced by airplane mode. How to fix this? Thank you

ache 0 Reputation points

2026-08-23T15:50:37.3466667+00:00

Sorry that this doesn't help, but I'm having the same issue too. I've unistalled and reinstalled my bluetooth driver and BIOS update. Whenever I go to HP's site and have it automatically look for drivers, I reinstall them and it'll work for about 3 hours before it disconnects my bluetooth device (wireless headphones that I am actively using; I make sure my other devices have the bluetooth setting off so it won't connect to them). Then I'm back to square one. The bluetooth setting does not show up in settings (not the small window in the bottom right for quick access, but the actual settings application)so I can't manually turn it on or add a device. If I try to add a device, it automatically says no devices can be found.

When I used device manager, the Bluetooth setting would not be there, and I would have to click "view hidden devices" to see the bluetooth dropdown menu/list of options. I can't change the start trigger (automatic, manual (trigger)) or else it says "start parameters invalid". I've unchecked the setting in device manager to "turn off bluetooth to save power", and it still disappeared. Though when looking at the error log it says code 45(this is after it has disappeared). I actively watched my computer make the bluetooth setting disappear yesterday after updating/reinstalling the same driver for the 4th time. My computer isn't slow at all, I can run games on it without any problems, and the fan doesn't sound like it's ready for takeoff. It is about 5 years old though. I can plug in my headphones to the headphone jack and the audio is clear, but I can no longer connect any bluetooth devices to my laptop.

2 answers

Your answer

ache 0 Reputation points

2026-08-23T15:50:37.3466667+00:00

Sorry that this doesn't help, but I'm having the same issue too. I've unistalled and reinstalled my bluetooth driver and BIOS update. Whenever I go to HP's site and have it automatically look for drivers, I reinstall them and it'll work for about 3 hours before it disconnects my bluetooth device (wireless headphones that I am actively using; I make sure my other devices have the bluetooth setting off so it won't connect to them). Then I'm back to square one. The bluetooth setting does not show up in settings (not the small window in the bottom right for quick access, but the actual settings application)so I can't manually turn it on or add a device. If I try to add a device, it automatically says no devices can be found.

When I used device manager, the Bluetooth setting would not be there, and I would have to click "view hidden devices" to see the bluetooth dropdown menu/list of options. I can't change the start trigger (automatic, manual (trigger)) or else it says "start parameters invalid". I've unchecked the setting in device manager to "turn off bluetooth to save power", and it still disappeared. Though when looking at the error log it says code 45(this is after it has disappeared). I actively watched my computer make the bluetooth setting disappear yesterday after updating/reinstalling the same driver for the 4th time. My computer isn't slow at all, I can run games on it without any problems, and the fan doesn't sound like it's ready for takeoff. It is about 5 years old though. I can plug in my headphones to the headphone jack and the audio is clear, but I can no longer connect any bluetooth devices to my laptop.

Answer 1

Hi. I'm David, and I'm happy to help you.

It is necessary to investigate to understand the reason for this behavior.

The next time your Bluetooth disappears, do the following before doing anything else. Even restart your PC.

Press "Windows + X" and select "Device Manager";
Click on the "View" menu and select "Show hidden devices";
Expand "Bluetooth";
If the Bluetooth adapter is listed, right-click and select "Properties". Check for an error in "Device Status". If you see an error under Device Status, please share a screenshot.

If you can't identify the Bluetooth adapter, please share a screenshot of the devices under the Bluetooth category.
Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Also, share a screenshot of your system information.

Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

Looking forward to your reply.

gab 10 Reputation points

2026-08-20T16:50:51.1866667+00:00

hello, sir here are the things that u might need, thank you for helping me

Answer 2

If Bluetooth keeps disappearing from Settings in Windows 11, use this order:

Run the Bluetooth troubleshooter
Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
Next to Bluetooth, select Run and follow the prompts.
Make sure Airplane mode is off
Select the Network, Sound, or Battery icons on the right side of the taskbar, then confirm Airplane mode is turned off.
Turn Bluetooth off and back on
Go to Start > Settings > Bluetooth & devices.
Turn Bluetooth off, wait a few seconds, then turn it back on.
Update the Bluetooth driver
- Select Start and open Device Manager.
- Expand Bluetooth.
- Right-click the Bluetooth adapter name, which may include the word radio.
- Select Update driver > Search automatically for updated driver software.
- If prompted, restart the PC.
Check Windows Update
Go to Start > Settings > Windows Update > Check for updates and install any available updates, since some Bluetooth drivers are delivered through Windows Update.
Restart the PC
Select Start > Power > Restart.
If Bluetooth is visible but devices keep disconnecting
- Open Device Manager.
- Expand Bluetooth and right-click the Bluetooth device.
- Open Properties > Power Management.
- Clear Allow the computer to turn off this device to save power.
- Also try restarting Bluetooth Support Service: press Windows key + R, type services.msc, find Bluetooth Support Service, right-click it, and select Restart.
Remove and pair the device again
Go to Start > Settings > Bluetooth & devices > Devices, select More options for the problem device, then Remove device > Yes, and pair it again.

If Bluetooth is missing entirely after these steps, check whether the PC model supports Bluetooth hardware, because some devices do not include it.