A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hi, @Cheryl Smith
This usually happens when at least one merged area in the range is a different size. It may not be obvious just by looking at the sheet.
To help narrow down the issue:
- Are the merged cells only in the column headings, or are there merged cells within the actual customer rows you are trying to sort?
- Do any of the merged cells span multiple rows, or are they only merged across columns?
- If possible, can you make a copy of the worksheet, unmerge the cells in the customer list, and check whether sorting then works?
For a list that needs to be sorted regularly, it is generally better not to use merged cells within the data itself. You can often use Center Across Selection instead if the merging is only for appearance.
Click "Add comment" to let me know.
Thanks!