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KylePruitt-0713 asked KylePruitt-0713 commented

Trigger: When a new email arrives in a shared mailbox errors!

Hi, I am trying to add files from an email attachment to a Share Point. I am using the trigger "When a new email arrives in a shared mailbox", however, I don't have access to the shared mailbox. It's a colleagues & we are working on a cross functional project. Will this prevent the flow from working correctly?

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ElsieLu-MSFT avatar image
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ElsieLu-MSFT answered KylePruitt-0713 commented

Hi @KylePruitt-0713 ,

Per my test, it will have an impact. If you do not have permission, SPO is not able to detect the received mail. According to my understanding, you can try:

  1. Try to get access to the shared mailbox.

  2. If this flow is only for your own use, consider sending the email to your own corresponding mailbox and CC the shared mailbox.


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Thanks for the reply. I was able to get access to the shared inbox and it flow works now. Which makes sense, otherwise, anyone could enter an inbox they didn't have access to and receive emails, attachments, etc.

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