My excel runs but does not open,I have applied all the methods:UNINSTALL AND REINSTALL OFFICE AND NOTHING,only when I apply mode follow if it opens,what would be the solution

Question

excel does not open only in safe mode i have uninstalled everything and nothing, it only opens in safe mode, in safe mode i have unsettled all the complemnets and nothing works what would be the correct solution

Answer 1

Hi @Murray Victoria

Based on the information you provided, I understand that Excel does not open in normal mode but opens successfully in Safe Mode. You have already uninstalled and reinstalled Office and disabled all Excel and COM add-ins, but the issue persists.

Could you please provide the following information?

1. Which version and build of Excel are you currently using?
2. Which version and build of Windows are you using?
3. When you start Excel normally, do you receive a specific error message, or does the application simply remain running in the background without displaying a window?
4. Does the issue affect all Excel files, including a new blank workbook, or only certain files?

Because Excel still opens in Safe Mode, the issue may be related to a corrupted Excel user configuration, an XLSTART file, a customized toolbar file, or another application running in the background.

Please try the troubleshooting steps in the following Microsoft Support article:

Excel not responding, hangs, freezes, or stops working

If the problem continues, please create a new Windows user profile, sign in to it, and test Excel again. If Excel opens normally in the new profile, the issue is most likely related to a corrupted setting or file in the original Windows user profile.

Please let me know the results so we can narrow down the cause.

Answer 2

If Excel opens only in Safe Mode, the most likely cause is an add-in or startup item that still loads in normal mode.

Try this end-to-end path:

1. Confirm Excel is really opening in Safe Mode.
   • Press Windows + R.
   • Type excel /safe and press Enter.
   • Check the title bar. It should show Microsoft Excel (Safe Mode).
2. Disable COM add-ins.
   • In Excel Safe Mode, go to File > Options > Add-ins.
   • In Manage, select COM Add-ins and click Go.
   • Clear all check boxes, then click OK.
   • Close Excel and reopen it normally.
   • If Excel opens, re-enable the add-ins one at a time, restarting Excel each time, to find the one causing the problem.
3. Disable Excel add-ins.
   • In File > Options > Add-ins.
   • In Manage, choose the Excel app add-ins option if it appears, then click Go.
   • Clear the add-ins and restart Excel normally.
   • If Excel works, enable them one by one to identify the faulty add-in.
4. Check disabled items.
   • Go to File > Options > Add-Ins.
   • In Manage, select Disabled Items and click Go.
   • Review the list. If needed, enable an item and test again.
   • If the problem returns after enabling an item, disable it again.
5. If Excel still does not open in normal mode, repair Office.
   • Open Control Panel > Programs > Programs and Features.
   • Select the Office product.
   • Choose Change.
   • Run Quick Repair first.
6. If Quick Repair does not fix it, continue with the next troubleshooting path from Microsoft for Excel hangs or not responding.
   • That article also covers startup folders and additional safe mode troubleshooting.
7. If Excel does not start even in Safe Mode, the issue is not with add-ins.
   • In that case, repair Office or uninstall and reinstall it.
   • Also make sure the latest device drivers are installed.

Important: if registry-based Excel add-in troubleshooting is attempted later, follow the warning in the Microsoft article carefully because incorrect registry changes can cause serious problems.

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References:

• Open Office apps in safe mode on a Windows PC
• I get a "stopped working" error when I start Office applications on my PC
• Excel not responding, hangs, freezes or stops working
• Double-clicking an Office file fails to open it in the correct Office program