How to fix old inbox emails that have disappeared

m.r. chambers 0 Reputation points
2026-08-20T17:56:48.0766667+00:00

My old inbox emails disappeared. They are present in the sent mailbox only. How do I fix this for the inbox emails?

Microsoft 365 and Office | Other
0 comments No comments

2 answers

Sort by: Most helpful
  1. Brian Tillman 27,660 Reputation points Independent Advisor
    2026-08-20T18:37:48.92+00:00

    Hi. I'm Brian and I'll try to help.

    Who provides your mailbox - that is, what follows the @ in your address? How do you access the mailbox? This forum is dedicated to Microsoft 365. Do you have a subscription to that? Which operating system do you use? Have you tried searching for the older mail? When was the last time you were able to access it? Are you using a computer or a mobile device? If you use a mobile device, have you tried accessing the mailbox using a web browser on a computer? Details matter. Please describe exactly what you've tried and exactly what happens when you try It.

    Was this answer helpful?

    0 comments No comments

  2. m.r. chambers 0 Reputation points
    2026-08-20T18:03:58.7366667+00:00

    None of these suggestions corrected the problem

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.