copilot not appearing in excel

Graeme Reynolds 0 Reputation points
2026-08-21T04:31:16.71+00:00

Copilot is active on my Microsoft account and appears in Word and Outlook. It previously appeared in Excel but has disappeared from both Excel for Mac (v16.122.1) and Excel Online. I have already confirmed I am signed into the correct account and am running the latest version of Microsoft 365.

Microsoft Copilot | Microsoft 365 Copilot | Development
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Abinesh Magudeeswaran 230 Reputation points Student Ambassador
    2026-08-21T04:44:08.2766667+00:00

    Hi Graeme,

    Since Copilot is working in Word and Outlook but has disappeared from both Excel for Mac and Excel Online, it may be related to your Microsoft 365 account licensing, organizational settings, or a temporary Excel-side issue.

    You could try signing out and back into Excel, checking for any pending Office updates, and verifying that Connected Experiences are enabled in Excel.

    If Copilot still doesn't appear, I would recommend contacting your Microsoft 365 administrator to confirm that the Copilot license is correctly assigned for Excel and that there are no organization-level policies disabling Copilot.

    Hope this helps!

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.