out of paper printer

Question

out of paper printer

phyllis smith 0

when I try to print it keeps saying out of paper. it has paper

Rich Bell 0 Reputation points

2026-08-30T05:52:31.08+00:00

I just purchased an HP Envy Photo 7975 Printer/Scanner. I am getting the same out of paper error. I have reinstalled and reset everything. I have tried connecting it via USB and WiFi. I tried all of the suggestions in this post. It works when I print from an Android phone and a Windows 10 laptop. The laptop briefly showed the out of paper error and then it printed correctly. It will copy and print from it's control panel. Any other suggestions?
Rich Bell 0 Reputation points

2026-08-30T14:22:10.0866667+00:00

More information: I left my PC on overnight to do a backup. I am planning on doing a clean install with the release version of Windows 11. I decided to verify that I was still getting the same error after the reboot. I sent a test page to the printer and it printed. I printed a document from Word. I rebooted the PC and am now getting the same error.
Rich Bell 0 Reputation points

2026-08-30T21:39:07.77+00:00

I installed a clean version of Windows 11. I am able to print, but it does the same as the laptop - it briefly shows "out of paper" and then prints.

2 answers

Your answer

Rich Bell 0 Reputation points

2026-08-30T05:52:31.08+00:00

I just purchased an HP Envy Photo 7975 Printer/Scanner. I am getting the same out of paper error. I have reinstalled and reset everything. I have tried connecting it via USB and WiFi. I tried all of the suggestions in this post. It works when I print from an Android phone and a Windows 10 laptop. The laptop briefly showed the out of paper error and then it printed correctly. It will copy and print from it's control panel. Any other suggestions?
Rich Bell 0 Reputation points

2026-08-30T14:22:10.0866667+00:00

More information: I left my PC on overnight to do a backup. I am planning on doing a clean install with the release version of Windows 11. I decided to verify that I was still getting the same error after the reboot. I sent a test page to the printer and it printed. I printed a document from Word. I rebooted the PC and am now getting the same error.
Rich Bell 0 Reputation points

2026-08-30T21:39:07.77+00:00

I installed a clean version of Windows 11. I am able to print, but it does the same as the laptop - it briefly shows "out of paper" and then prints.

Answer 1

DaveM121 939.1K Independent Advisor

The 'Out of paper' error on a printer is not usually a software or driver problem in Windows, this is usually caused by pickup rollers that may need to be cleaned or a blocked paper sensor on the printer, the method to resolve this error is usually printer specific, what is the make and exact model number of your printer.

0 comments

Answer 2

Try these steps in order:

Power cycle the printer Turn off the printer, unplug it, wait 30 seconds, plug it back in, and turn it on again.
Check the printer itself for a paper-related fault If Windows shows "Printer in error state" or "Out of paper" even when paper is loaded, check the printer for:
- paper not seated correctly
- a paper jam
- low ink
- an open cover
Check the connection
- USB printer: make sure the USB cable is firmly connected to both the printer and the PC.
- Wireless printer: make sure wireless is turned on, and that the PC and printer are on the same network.
If the error keeps coming back, reinstall the printer In Windows, remove the printer and add it again. If needed, reinstall the printer software/driver package provided for that printer model. This is a common fix when Windows keeps showing a false out of paper state.

If the printer is physically printing a test page but Windows still reports out of paper, the issue is often with the printer software, driver, or printer status reporting rather than actual paper in the tray.